Reply to every app review in your own voice.
Reply Hearth writes replies to your Google Play and App Store reviews. Approve the suggested drafts, or let the star ratings you choose post on their own.
Reviews
All apps
Sam K.
Unlearn, Google Play, 2 hours ago
Forty days without scrolling in bed. The streak counter keeps me honest, and the evening check-in is the right amount of nudge.
Your reply
Forty days is a real achievement, Sam! We’re glad the streak counter and the evening check-in are helping. Keep it going, and thanks for sharing your progress.
09:12
Review received
09:12
Reply written in your voice
09:14
Posted by your 5-star rule
Automatic replies for 5 and 4 stars turned on by Jamie Alvarez. Lower ratings get drafts that wait for you.
Works with the reviews on
- Google Play
- App Store
Reply Hearth is an independent service, not affiliated with, sponsored or endorsed by Google or Apple. Their product names are used only to say which reviews we work with.
Set up once. Stay in control after.
- 1
Link your apps
Connect Google Play with your own service-account key or a Google sign-in, and the App Store with an App Store Connect API key.
- 2
Read the drafts
Each new review gets replies in three tones, written in your voice and kept within the store’s length limit.
- 3
Approve, or let chosen ratings post
Post a draft as it is or edit it first. Later, you can let specific star ratings post on their own.
Suggested by default. Automatic only where you say so.
Every app starts in suggested mode: drafts wait for you, and nothing is posted until you approve it.
- Turn on automatic replies per app and per star rating.
- Pause every automatic reply in your workspace with one switch.
Some reviews need a person. We hold those, and say why.
Holds are based on what a review says, not only its stars, and they apply in every mode. Each held review opens with “Why was this held?” and the exact rule it met.
- Legal threats
- A person should decide how, or whether, to answer.
- Refund or compensation requests
- Offers made to change a review break platform rules.
- Abuse, harassment or hate
- Never answered automatically. You can report it instead.
- Rating and words disagree
- Five stars with angry text needs a human read.
See when a reviewer changes their mind.
Reviewers edit their reviews, and a reply written for two stars reads oddly under five. Each review keeps a timeline of what was said and what you replied.
When a review changes after you’ve replied, the reply is flagged as possibly out of date and a fresh draft waits for you.
Built for teams that answer reviews for a living.
Agencies
Run every client’s apps from one workspace, and invite teammates with the role they need.
App publishers
Answer every review without hiring for it. Your support team approves the hard ones; the easy ones can post themselves once you say so.
Priced by the apps you manage.
Every plan includes suggested and automatic replies, safety holds and the audit log. AI credits pay for drafts; reading, syncing and replying by hand never use them. How credits work
Solo
For one business with a couple of apps or locations.
$16/ month
Billed yearly at $190
- 2 apps
- 100 AI credits a month
- 1 team seat
- Safety holds and the audit log
Business
For a business or practice with a few locations and a small team.
$41/ month
Billed yearly at $490
- 5 apps
- 300 AI credits a month
- 3 team seats
- Safety holds and the audit log
Agency
Most popularFor agencies running reviews for a handful of clients.
$166/ month
Billed yearly at $1,990
- 20 apps
- 1,500 AI credits a month
- 10 team seats
- Safety holds and the audit log
Agency Plus
For agencies at scale, with extra credits when you need them.
$416/ month
Billed yearly at $4,990
- Unlimited apps
- 6,000 AI credits a month
- Unlimited team seats
- Safety holds and the audit log
- Extra credits: $40 per 500
7-day money-back guarantee. Not satisfied in your first week? Email us for a full refund.
Questions
Does anything post without my approval?
No. Every app starts in suggested mode, and drafts wait for you. Automatic replies only start after you turn them on for a specific app and star rating.
How do I link Google Play?
Create a service account in your own Google Cloud project, invite it in Play Console with the “Reply to reviews” permission, and upload its key. It never expires. A Google sign-in is the quicker alternative. The Google Play setup guide walks through both.
How do I link the App Store?
Create a Team API key in App Store Connect and add it once. It’s encrypted on our servers and never shown again.
What if it isn’t right for me?
Every plan comes with a 7-day money-back guarantee. If you’re not satisfied, email us within 7 days of your first payment for a full refund. One refund per person and organization; see the Terms.
Will replies mention Reply Hearth?
Never. Replies carry no links, branding or promotion of ours.
Start in suggested mode.
Connect an app, read the drafts, and decide later whether anything should post on its own. Backed by a 7-day money-back guarantee.